Privacy Policy

Last Updated: February 2026

At Haven Sky, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, place an order, subscribe to our newsletter, or contact us. This includes:

  • Identity Data: Name, username, and profile structure.
  • Contact Data: Email address, delivery address, billing address, and phone number.
  • Financial Data: Securely captured directly by payment gateways (we do not store your full card information).

2. How We Use Your Information

We rely on your data to provide a seamless shopping experience. Specifically, we use your information to:

  • Process and fulfill your orders accurately and promptly.
  • Send critical order updates, delivery tracking messages, and invoices.
  • Communicate promotional offers, newsletters, and exclusive product drops (only if you have opted in).
  • Monitor website traffic and analytics to continually improve our platform's user experience.

3. Data Security & Cookies

Security Measures

We implement a variety of security protocols to maintain the safety of your personal information. All sensitive transactions (such as payments) are transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers' databases, accessible only to authorized personnel.

Cookie Usage Policy

Our website uses essential and analytical cookies to enhance your browsing experience, remember your cart items, and analyze site traffic. You can securely adjust your cookie preferences through your browser settings, though note that disabling core cookies may impact website functionality.

4. Third-Party Sharing

We respect your trust. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.

This does not include trusted third parties (such as logistics partners and email providers) who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information strictly confidential and secure.

Questions about your privacy?

For any compliance requests or queries regarding our privacy policy, please contact our Data Protection Officer.

privacy@havensky.com